Once word began to spread about how fantastic this local Kids Playland really was, Little Amigos rapidly began expanding throughout Sydney. The problem is, so did all their admin and manual processes, and managing party bookings and customer enquiries quickly became overwhelming and resource draining. Staff were spending hours each week juggling phone calls, emails, spreadsheets, bookings, you name it – all time that should be spent doing the things that really make Little Amigos great.
“ZUMO has completely changed the way we run our bookings. Now our team hardly has to lift a finger, our customers find it easier to book – and we’re growing faster than ever.”
Partnering with ZUMO gave Little Amigos a powerful, easy-to-use platform that automated their entire party booking system. From enquiry, to booking, to payment, the entire process has now become a seamless machine that operates in the background – improving the experience both outwardly for their customers, and internally for their team.
Since switching to ZUMO, Little Amigos has opened multiple new stores, with even more on the horizon! Their advertising for party bookings is seeing massive returns, due to the implementation of ZUMO's automated systems to quickly take leads from prospects - to happy customers.