Keep all your contacts and conversations in one place. No more jumping between multiple apps and chats, manage it all through ZUMO.
Unlimited Contacts
Store and manage an unlimited number of contacts.
Smart Contact Lists
Organise contacts into dynamic lists based on custom criteria.
Tagging
Apply unlimited custom tags for easy segmentation of your contacts.
Unified Conversation Feed
Centralised feed for all communication with contacts across your various channels.
2-Way SMSs
Real-time conversations via SMS, right from ZUMO.
2-Way Email
Send and receive emails.
2-Way Facebook DM
Send and receive Facebook DMs on ZUMO.
2-Way Instagram DM
Send and receive Instagram DMs on ZUMO.
Outbound Phone Calls
Make outbound phonecalls from your ZUMO phone number.n
Receive Phone Calls
Receive inbound phonecalls through your ZUMO phone number.
Call Forwarding
Forward calls made at your ZUMO number to your personal / work number.
Call Recording
Record all incoming/outgoing phone calls to listen back.n
Unlimited Customised Pipelines
Design pipelines with custom stages to match your specific sales processes.
Custom Email Domains
Setup your own dedicated email sending domains, as many as you need.
Task Management
Assign tasks to your team members with deadlines, descriptions, and reminders.
Custom Fields
Setup fields that apply to your specific business needs, for capturing relevant data from your customers. [ie. Create a field for 'Prefferred price range' or 'Number of children' etc etc.]
Support
24/7 support to help you get the most out of ZUMO. From onboarding calls to AI chat, live assistance, and guided tours – everything you need to succeed, included.
Onboarding Calls
Receive free onboarding sessions with our team, helping you set up your account, link your apps, and show you the basics of ZUMO.
AI Support Chat
Get quick answers to your questions with the power of our AI assistant, pulling from our vast database of technical support articles.
Live Support Chat
When you prefer to speak with a human, our live chat team are available 24/7 to answer your questions, send videos with answers, and even video chat.
Help Desk
Browse our database of helpful articles, with detailed explanations of features, including screenshots with notations to give clear instructions.
Guided Tours
Still getting used to ZUMO? Take our guided tours through each section to learn about the capabilites and features accross the software.
Calendars and Bookings
No more third party calendar apps required. Manage appointments, sync calendars, setup automations and even take payments upfront.
Unlimited Calendars
Store and manage an unlimited number of contacts.Create and manage an unlimited number of calendars.
Multiple Calendar Types
Choose from various calendar types, like Personal, Round Robin, Class Booking, Service Calendar, and more.
Service Menu Calendars and Syncing
Create calendars with service menus and sync them across multiple staff members, rooms, and equipment.
Advanced Scheduling Options
Configure advanced scheduling options, such as buffer times, availability settings, and appointment durations.
Upfront Payments for Appointments
Collect payments for appointments at the time of booking.
Booking Links
Send booking link s to your customers for them to schedule their own appointments on your calendars.
Embed Calendar for Web
Easily embed your calendars onto your website, enabling easy access for your customers.
Reminders
Customise your booking reminder schedule and content, across both SMS and Email.
Marketing
Drive awareness, capture and nurture leads. Setup powerful automation workflows and enhance brand reputation. You won’t need third party email or social media tools with ZUMO Marketing suite.
Email Blasts
Send one-off email broadcasts to your audience.
Email Campaigns
Create automated email sequences for lead nurturing and marketing automation.
Drag-and-Drop Email Creator
Design visually appealing emails with an easy-to-use drag-and-drop editor.
Email Templates for Different Niches
Access pre-built email templates for various industries and purposes.
Drip Scheduling
Schedule emails to be sent at specific intervals for automated follow-ups.
Automatic Subscribe/ Unsubscribe
Manage email subscriptions and unsubscribes automatically.
Trigger Links
Track user engagement by monitoring clicks on specific links.
Social Media Management and Post-Scheduling
Schedule and publish social media posts across various platforms.
Conditional elements in Email marketing
Allows for custom email content based off of contact information.
Email Verification
Keep your email database clean and your deliverability high, with our email verification tool - helping you remove old or faulty email contacts.
Engagement Scoring
Set parameters to score your contacts based on their engagements, providing strategic segmentation opportunities.
Selling & Invoicing
Make selling a breeze with integrated payment options and tools to create invoices, proposals, and more. Simplify your sales process and get paid faster with streamlined solutions.
Payment Gateway Integrations
Integrate with Stripe, PayPal, NMI, and Authorize.net for online payment processing.
Text2Pay
Receive payments via text message.
Invoicing Tool
Generate and send invoices to clients.
Proposals and Estimates Generator
Create professional proposals and estimates.
Subscription Price Creator
Set up recurring subscription payments.
Coupon Generator
Create and manage discount coupons.
Physical Product Listing Creator
Create listings for physical products.
Invoice and Proposal Templates
Setup templates for your invoices and proposals to save you time.
Recurring Invoices
Setup recurring invoices to send periodically to your customers for repeat products or servcies.
Documents and Contracts
Build and send contracts to be signed using ZUMO, no third party apps needed.
Affilite Manager
Create affiliate campaigns for your products, with a system to automatically track payouts to your affiliates.
Automations
Put your admin tasks on autopilot and focus on what you do best. Create multi-channel campaigns with ease using visual workflows, letting automation handle the heavy lifting.
Powerful Custom Automation Builder
Combine 70+ triggers and 100+ actions to create unlimited custom workflows that automate your business.
Visual Automation Workflow Screen
Create and manage automation workflows with a visual drag-and-drop interface.
Workflow "Recipes" (Templates)
Access pre-built workflow templates for common automation tasks.
AI-Powered Conversational Bot
Automate customer interactions with an AI-powered chatbot.
IVR System
Customisable Interactive Voice Response system for filtering incoming calls.
Missed-Call-Text-Back
A powerful feature to stop leads slipping through the cracks - automate a custom text to get sent to any missed incoming calls.
Digital Advertising Integration
Connect your Meta, Google, and Tiktok ad accounts for automated lead capture, sending new leads straight into your auto-follow up sequence.
Website Integration
Link your forms, calendars, and other data capturing elements on your site to funnel into custom automations.
Automated Lead Follow-Up
Build your perfect funnel to nurture and follow up with your leads, increasing conversions and saving you time.
Automated Multi-Channel Campaigns
Build automated campaigns across multiple channels, including email, SMS, and social media.
Automated Billing & Invoices
Automate your entire billing process; proposals, contracts, invoices, receipts, reminders - whatever you need.
Automated Webhooks
Instantly capture and process information from external platforms, ensuring real-time workflows without manual intervention.
Automated Bookings
Build automations to capture new bookings from your customers via booking links calendar automations.
Automated Review Requests
Automatically send your customers review requests at a specified point in your funnel, capturing more reviews with less work.
Automated Review Responses
Let AI read and respond to every review you receive accross your platforms, boosting SEO and engagement.
Automated Social Comment Responder
Automate responses to social media comments for high impact social campaigns.
Automated Task Allocation
Assign tasks to your team members automatically, maximising efficiency and minimising time wasting.
Sites
Build stunning websites, funnels, and blogs with drag-and-drop simplicity. Create a professional online presence without the hassle, making it easy to showcase your business and attract customers. No coding experience required.
Unlimited Sites
Create and host an unlimited number of websites and funnels.
Funnel Builder and Templates
Build high-converting sales funnels with pre-designed templates.
Website Builder and Templates
Create professional websites with customisable templates.
Blog Builder and Templates
Build and manage blogs with integrated tools and templates.
Drag-and-Drop Editing Tools
Easily customise websites and funnels with a drag-and-drop editor.
Forms & Surveys Creation Tools
Create custom forms and surveys for lead capture and feedback collection.
Embed Forms & Surveys
Embed your forms and surveys onto your site, seemlessly funnling customer info into ZUMO.
Client Portals
Provide clients with secure access to information and resources.
Chat Widget
Add a chat widget to your website for real-time communication with visitors.
WordPress Integration
Add a chat widget to your website for real-time communication with visitors.
Funnel Analytics and A/B Testing
Allows users to test and monitor funnel performance.
Memberships
Create and manage online courses and communities with ease. Offer valuable content and engage your members like never before, building a loyal and active community.
Unlimited Courses and Communities
Create and manage unlimited online courses and communities.
Course Builder and Templates
Build online courses with interactive content and pre-designed templates.
Community Creation Tool
Create online communities for members to connect and engage.
Course Completion Certificates
Award certificates to students upon course completion.
Membership Sites
Create and manage membership sites with restricted access and exclusive content.
Course content Drip scheduling
Ability to schedule when course content becomes available to students.
Reputation
Manage your online reputation with smart tools that automate review requests and responses. Keep track of your review scores and more, ensuring your business shines online.
Review Score Dashboard
Track and monitor your online review scores across different platforms.
Google and Facebook Review Management Tools
Manage reviews specifically on Google My Business and Facebook.
Yext Integration
Integrate with Yext for enhanced reputation management and listing accuracy.
Analytics and Reporting
Get the insights you need with customizable dashboards and detailed reports. Stay on top of your performance with ease, making data-driven decisions to grow your business.
Customisable Dashboard
Create custom dashboards to track key metrics and performance indicators.
View Google and Facebook Ad Data
Access and analyse data from your Google and Facebook ad campaigns.
Pull Detailed Reports
Generate detailed reports on various aspects of your marketing and sales activities.
AI
Leverage the power of AI, all on one platform. Enhance your content, workflows, conversations, and reviews. Let AI do the heavy lifting for you, making your business smarter and more efficient.
Content AI
Generate text copy and images for websites, blogs, social media posts, and more.
Automation AI
Use ChatGPT in your workflows to create custom workflow actions and dynamic text generation.
Conversation AI
Create chatbots to enhance customer interactions.
Reviews AI
Automate review management and responses.
Voice AI Agent
Setup an AI Voice Agent to answer calls and dynamically interect with your customers according to custom parameters.
Workflow AI
An AI assistent to help you plan, build, and optimise your automated workflows.
Other
Here are some other awesome features such as Media Storage, Mobile App, URL Redirects and Custom Values.
Media Storage
Store unlimited media on ZUMO, photos, videos, files - whatever you need. Then send and share from your media library with links.
Mobile App
Access ZUMO on the go, with options for push notifications so you can stay in the loop. Make/receive calls, manage leads, track conversations, all from your mobile device.
URL Redirects
Create URL Redirect paths to help manage how people find your sites.
Custom Values
Create and use unlimited custom values - allowing for dynamic fields and text. [ie. {{business_name}} - auto update this value accross your software. Extremely useful for templates.
Private Integrations
Need ZUMO to connect with more apps? With API access you can integrate with more apps.
Add team members
Easily add unlimited team members to your account, granting different levels of access and permissions.
Pay-as-you-go
Flexible add-ons for SMS, Emails & some other optional features. Below costs are in USD.
Nope! We have one plan with no lock in contract, unlimited users, unlimited contacts and access to ALL apps.
How do I see if ZUMO is right for me?
We suggest to book a call with our team, they can showcase the different features and give a feel for what ZUMO could do for your business.
Do you offer a trial?
We offer your first 30 days at $29. This gives you complete access, and a chance to trial the software. If it isn't right for you, you can cancel at any time with no extra charge.
Are there any additional fees?
Pay-as-you-go applies for SMS, Emails & some other optional features. Visit our pricing page to see full breakdown.
Can I have multiple accounts?
Yes! Some ZUMO clients have multiple accounts, such as franchises. Otherwise, you're able to add as many users as you like to one account if you prefer.
What happens if I cancel my subscription?
You can cancel at any time. Once cancelled, your current plan will remain active until the end of your billing cycle.
Still have questions?
Book a demo call with our team, we'll give you a tour of the software at no charge.
